Safeguarding vulnerable adults

What should I do if I suspect abuse?

Doing nothing isn't an option. You must report your concerns.

Contact:

Care Direct
Telephone 0117 922 2700

The Police
Telephone 0845 456 7000
In an emergency telephone 999

What information will I need to give?

• why you're concerned
• the vulnerable adult's name, age and address
• if anyone lives with them
• if they're getting help from any organisation
• who may be doing the abuse

Don't delay in reporting abuse if you're not sure about some of these details.

If reporting the abuse puts you at risk you can chose to do so anonymously.

Who are vulnerable adults?

A vulnerable adult is someone over 18 who has, or may need, help with their everyday living tasks and who is, for any reason, unable to protect themselves. This can include:

• disabled people who have physical or sensory impairments
• people who have learning difficulties
• people who experience mental ill health
• older people
• people who live in care homes

What is meant by abuse?

Abuse is the violation of an individual’s human and civil rights by someone else. Abuse might be unintentional, the important factor is whether the vulnerable person is harmed or not. Abuse can be:

Physical abuse - any form of assault, over-medication, restraint or poor manual handling practice.

Sexual abuse - rape or any sexual act which was not actively consented to or the person did not have the capacity to understand .

Psychological / emotional abuse - threats, intimidation, coercion, harassment.

Financial abuse - theft, borrowing money without repayment and any pressure in connection with wills or property, possessions or benefits.

Neglect - ignoring medical or physical needs, not providing access to appropriate care, the withholding of the necessities of life, such as medication, adequate food, water and heating.

Discriminatory abuse - all forms of harassment, slurs or similar treatment based on a person’s disability, ethnic origin, gender or sexuality. This is often called hate crime.

Institutional abuse - repeated instances of poor care, ill treatment of vulnerable adults, and unsatisfactory professional practice. This is often an indicator of more serious problems.

Where might a vulnerable person be abused?

Abuse can occur in any setting

• at home
• in sheltered housing
• in supported living settings
• at day centres and other day services
• in care homes
• in hospitals
• wherever people are dependant on the care of others for their well-being

Abuse happens to people in all sections of society.

I work with vulnerable adults, what else should I know?

• You have a duty to report any concerns about abuse.
• Your employer will have a reporting procedure. Make sure you know what you have to do.
• Or use the Alerter's Guide on this page.
• If you do not want to use your employer's procedure contactBristol Care Direct- contact details above.
• Training is available for people working with vulnerable people. Adult Care Training

What's happening in Bristol to stop vulnerable adults being abused?

• There is a partnership - Safeguarding Adults Board (SAB) - of all organisations working to safeguard vulnerable adults in the city.
• The partner organisations have a policy - No Secrets in Bristol – to provide processes and support to report, investigate and stop abuse.
• An Adult Care Manager monitors reporting and co-ordinates work to promote and implement the No Secrets in Bristol policy.
• Adult Care team managers co-ordinate investigations into suspected abuse.