Contacting Bristol City Council

All address details for our Customer Service Points can be found on our Customer Service Points page.

Textphone (for deaf people only)   0117 357 4444

Main services

Emergencies

Reporting an emergency

Household waste and street maintenance

Recycling and waste collections, maintenance of roads and pavements, street lighting, graffiti and fly-tipping, street litter

Council housing

Pay your rent, tenancy enquiries, anti-social behaviour, repairs, care-taking

Housing benefit and council tax reduction

Make a new claim, enquiries about existing claims

Council Tax

Pay your bill, apply for Council Tax benefit, Single Adult Discount, Disabled Band Relief, moving house, advice and enquiries

Planning and Building Regulations

Advice and enquiries

Home Choice Bristol

Bid for a property, advice and enquiries

Pest control and dog wardens, pollution and public safety

Report anti-social behaviour, noise and other pollution, risks to public health and safety (such as food risks), issues with pests or dogs

Concessionary travelcards, disabled and residents' parking permits

Apply for a Blue Badge or disabled parking bay, travelcard enquiries, apply for a parking permit

  • 0117 922 2600

Adult care / adult social services (Care Direct)

Help and advice with adult care, report abuse of vulnerable adults

  • 0117 922 2700

Transport and streets

Report road and pavement maintenance issues

Register Office

Replacement certificates, register a birth or death, register a marriage or civil partnership

Business Rates

Make a payment, apply for Small Business Rates Relief or Charitable Relief, moving property, advice and enquiries

Schools

Libraries

Highways

Leisure

Find out about leisure facilities in Bristol

Complaints, comments and compliments

Please see our complaints pages

General enquiries (switchboard)

8.30am - 5pm Monday to Thursday, 8.30am - 4.30pm Friday

Telephone 0117 922 2000

Customer services centre

Monday to Friday, 8.30am to 6pm

Postal address

Bristol City Council
City Hall (formerly The Council House)
College Green
Bristol
BS1 5TR

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Date for review:  03/12/2013 | Short link: http://www.bristol.gov.uk/node/5788
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