Our website will be down for maintenance between 10am and midday, Monday 23 December. Sorry for any inconvenience.

There's a problem with our search function at the moment, if you can't find what you're looking for please use Google or Bing.

Find out if we can help you with problems coming from another property or in your property.

Problems coming from another property

Find out if we can help you with problems coming from another property. For example, rats from a neighbour's garden or an overgrown garden in an empty property. This is for tenants and homeowners.


Problems from another property

Problems in your property

Council tenant

Go to council tenants and leaseholders.

Private or housing association tenant

Find out if we can help you with problems in your property, if you're a private or housing association tenant. For example, damp, mould, overcrowding or disrepair.

Tenant, problems in your property

Homeowner

Find out if we can help you with problems in your property, if you're a homeowner.

Homeowner, problems in your property