If you need to contact someone about a child who has a social worker please contact the social worker at their area social work office.
Phone lines for all our offices are open Monday to Thursday, 8.30am to 5pm and Friday 8.30am to 4.30pm.
In an emergency (fire, ambulance, police) call 999.
Area Social Work offices
Area Social Work Teams are based in these offices.
North Bristol
Office address
Ridingleaze House, Ridingleaze, Lawrence Weston, Bristol BS11 0QE
View North office map
Postal address
Ridingleaze House PO BOX 3399 BS1 9NE
Professionals and families should already have the contact details of the social worker involved with children receiving a social work service from the North Bristol office.
If you need to contact the North Bristol office, email unitconorth@bristol.gov.uk
This email account is checked regularly. However, you should not use this in an urgent or emergency situation.
East/Central Bristol
Office address
Welsman, Princes Street, St Pauls, BS2 9JA
View East/Central office map
Postal address
Welsman PO BOX 3399 BS1 9NE
Professionals and families should already have the contact details of the social worker involved with children receiving a social work service from the East/Central Bristol office.
If you need to contact the East/Central Bristol office, email welsman@bristol.gov.uk
This email account is checked regularly. However, you should not use this in an urgent or emergency situation.
South Bristol
Symes House, Hartcliffe, BS13 0EE
View South office map
Postal address
Symes House PO BOX 3399 BS1 9NE
Professionals and families should already have the contact details of the social worker involved with children receiving a social work service from the South Bristol office.
If you need to contact the South Bristol office, email unitcosouth@bristol.gov.uk
This email account is checked regularly. However, you should not use this in an urgent or emergency situation.
Other numbers that you can call are:
- Police Child Abuse Investigation Team (CAIT): 0117 945 4320
- NSPCC 24 hour Helpline: 0800 800 5000 (free from a landline)
- NSPCC Asian Languages Helpline: 0808 800 5000 (free from a landline)
- NSPCC Text helpline: 88858 (service is free and anonymous)
- Police: 101 (non-emergency calls)
Families in Focus
- North: 0117 352 1499
- East / Central: 0117 357 6460
- South: 0117 903 7770
City-wide teams and services in Bristol
These teams provide more specialist support to children and young people across the city.
Disabled Children and Specialist Services
B-Bond, Smeaton Road, Bristol, BS1 6XN
View B-Bond office map
Telephone: 0117 903 8250
Minicom: 0117 903 8255
Fax: 0117 903 8254
Through Care and Placement Service
B-Bond, Smeaton Road, Bristol, BS1 6XN
View B-Bond office map
Telephone: 0117 353 4100
Fax: 0117 353 34102/ 0117 353 4033
Care Leavers Freephone: 0800 694 0168 (may not be free from a mobile phone check with your service provider)
- Through Care Teams 1 to 3: 01173576146
- Through Care Teams 4 to 6: 01173576147
- Through Care Teams 7 to 9: 01173576148
Group Unit: 0117 353 4108
Placement Team: 0117 3574 679/ 0117 353 4194
Fostering/Adoption: 0117 353 4196
Fostering/Adoption Recruitment: 0117 353 4200