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What to consider when you have questions about school attendance and where to go for help and advice.

If you have questions about school attendance, including school refusal, its important to act quickly, talk to the child and start a conversation with their school. 

If the child or young person is already on a school roll contact the school directly. You can ask for a meeting to discuss any concerns. 

If the child or young person doesn't have a school to attend contact the Education Welfare Service call the EWS Helpline 0117 3521438 or email education.welfare@bristol.gov.uk

The options and support that might be available, including accessing different types of provision, will be dependent on the need and individual circumstances of the child or young person.